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Smart Queue Management System
The hardware is integrated with the queuing management system to conveniently and quickly guide the queuing order.
Professional self-service queue kiosk featuring a sleek curved design. Integrated with a thermal printer and responsive touch screen for seamless ticket dispensing and customer flow management in banks, clinics, and government offices.
Qtenboard is a direct manufacturer of queue management kiosks, with two large-scale factories in Shenzhen and Guangzhou spanning 330,000㎡ and 16 production facilities. Our production focuses on high-stability, long-life queue systems designed for banks, hospitals, government halls, and high-traffic service environments.
We provide OEM and ODM services covering kiosk structure design, internal component layout, thermal printer integration, cable management, and software compatibility, ensuring stable performance under continuous daily operation.
Each unit is individually tested for structural stability, touch accuracy, and peripheral reliability. Backed by a daily output of 200 units, Qtenboard is capable of supporting nationwide rollout projects, multi-branch deployments, and long-term procurement plans.
High-Traffic Public Service Areas
Designed for banks, government offices, and service halls with heavy daily foot traffic, ensuring stable operation, clear ticket issuing, and orderly queues during peak hours.
Ticket-Based Service Flow Management
Ideal for environments where services are handled strictly by ticket number, helping reduce disputes, standardize service order, and improve counter efficiency.
Appointment & On-Site Registration
Supports on-site ticketing and appointment-based service, allowing public service centers to manage walk-in visitors and scheduled customers more efficiently.
| Display Parameter | |
| The following technical parameters are based on a 21.5-inch model QM-PT22. If you need technical parameters for other sizes, please contact Qtenboard. |
|
| Brand | Qtenboard |
| Model | QM-PT22 |
| Size | 17, 19, 21.5 inch |
| Resolution | 1920x1080 |
| Angle of view | 178° |
| Display Area | 3000:1 |
| Response Time | 269.2*476.5mm（H×V） |
| Pixel Spacing | 16:9 |
| Contrast Ratio | LED |
| Brightness | ≥250cd/㎡ |
| Display Color | 16.7M |
| Panel type | TFT-LCD |
| Light Source Type | WLED |
| Service Life | 30K(h) |
| Touch Parameters | |
| Technology | Capacitive Touch |
| Touch Scheme | G+G |
| Touch Point | 20 Points |
| Touch Mode | Finger or Touch Pen |
| Touch Accuracy | ≦2mm |
| Service Life | 60 Million Touch |
| Drive Mode | Drive-Free |
| System Parameters | |
| Operation system | Android / Windows |
| Android | 9.0 / 11.0 / 13.0 / 14.0 / 16.0 |
| Windows | 10.0 / 11.0 / pro |
| Windows Version | Intel i5 / i7 |
| RAM | 1 / 2 / 4 / 6 / 8 / 16 GB |
| Storage Memory | 16 / 32 / 128 / 256 / 512 GB |
| Interface Type | DC*1 USB*4 RJ45*1 Audio*1 VGA*1 HDMI*1 |
| Printer Features | |
| Brand | EPSON |
| Printing Method | Thermal Line Printing |
| Feed Paper Method | Straight In and Straight Out |
| Printing Speed | 150MM/S |
| Resolution | 230dpi |
| Paper Width | 79±0.5MM |
| Straight Diameter | 120MM |
| Thickness | 0.06~0.15MM |
| Supply Voltage | 12V DC |
| Power Consumption | 2.0A |
| Reliability | 370000000000 rows |
| Print Head | 150000000000 rows |
| Automatic Cutter | 1 Million Cuts |
| Touch Parameters | |
| Technology | Capacitive Touch |
| Touch Scheme | G+G |
| Touch Point | 20 Points |
| Touch Mode | Finger or Touch Pen |
| Touch Accuracy | ≦2mm |
| Service Life | 60 Million Touch |
| Drive Mode | Drive-Free |
| Support Operating System | Windows7/10/11 |
| Complete Machine Characteristic | |
| Operating Temperature | -10℃—45℃ |
| Operating Humidity | <80% |
| Storage Temperature | -20℃—55℃ |
| Relative Humidity | <90% |
| Input Voltage | AC220V±10% 50HZ |
| Power Loss | 80W/standby0.5W |
| Feature | Description |
|---|---|
| Brand Logo & Boot Animation | Customize startup logo, boot animation, and on-screen branding to match your service environment or brand identity. |
| Queue UI & Ticketing Interface | Fully customized queue layout, ticket display, language options, and service prioritization logic tailored to your operational needs. |
| Number & Notification Module | Supports ticket printing, digital number display, audio/visual notifications, and integration with counters or service screens. |
| Chassis Design & Structural Customization | Flexible kiosk form factors including floor-standing, countertop, wall-mounted, and custom enclosures to fit your space. |
| Counter & Back-End System Integration | Seamless connection with POS, service counters, staff dashboards, and queue management software platforms. |
| SN Tracking & Batch Production | Each kiosk assigned a unique serial number for production traceability, deployment tracking, and after-sales support. |
| White Label & Chain Deployment | White-label solutions allowing fast rollout across single locations or multi-branch service centers. |
| CKD/SKD Supply Capability | Support for fully assembled units or CKD/SKD shipment to reduce logistics cost and meet local assembly requirements. |
| Software Development & SDK/API Support | SDK and API support for custom queue software, loyalty programs, membership systems, and third-party integration. |
Industrial Robot Operations — Robotic arms handle welding, placement, and installation.
Manual Assembly Stations — Skilled technicians assemble critical components by hand.
Power & Signal Wiring — Cables and connectors are installed with exacting standards.
Aging & Burn-In Tests — 48-hour powered-on testing ensures stability and durability.
Retail Stores & Fashion Chains — High-impact promotional displays widely deployed in global retail chains.
Supermarket & Hypermarket Chains — Stable, long-hour signage for daily promotions and in-store navigation.
Shopping Mall Commercial Areas — Large-format displays for brand advertising and tenant promotions.
Airports & Train Stations — Reliable 24/7 operation in high-traffic transportation hubs.
QSR & Restaurant Menu Boards — Dynamic digital menus and promotional screens for franchise chains.
Hospitals & Public Service Centers — Clear information display for navigation, announcements, and service queues.
Corporate Lobby & Office Buildings — Professional signage for branding, visitor information, and event display.
Hotels & Hospitality Groups — Elegant lobby displays for welcome messages and promotional content.
Education & Exhibition Areas — Used for campus announcements, exhibition displays, and information boards.
We provide comprehensive services tailored for queue management kiosk projects, helping banks, hospitals, retail stores, and service centers deploy systems smoothly, ensure stable operation, and scale efficiently:
1. Pre-Sales Solution Consultation
Expert advice on kiosk selection, queue flow design, ticketing configuration, counter layout, and system architecture based on your service environment.
2. After-Sales Service & Maintenance
Full support for installation, system commissioning, spare parts supply, and long-term maintenance to keep kiosks operating smoothly every day.
3. Technical Support & System Optimization
Remote and on-site assistance including software debugging, ticket printer issues, firmware updates, and queue system performance tuning.
4. OEM/ODM Customization Solutions
Flexible customization of UI, queue logic, ticketing modules, hardware structure, and kiosk appearance to match your brand and operational needs.
5. Operator & Technician Training
Hands-on training for staff and technical teams on daily operation, queue management, basic troubleshooting, and best practices for system use.
6. Global Logistics & Delivery
Secure worldwide shipping with reinforced packaging, flexible delivery options, and customs support to ensure safe and on-time arrival of kiosks.
7. Chain & Bulk Deployment Support
End-to-end support for large-scale rollouts, including batch production, phased delivery, deployment coordination, and rollout planning for multi-branch service centers.
8. Remote Device & System Management
CMS or third-party platform support for real-time kiosk monitoring, remote software updates, centralized control, and performance tracking.
9. Warranty & Long-Term Protection
Standard warranty with optional extended coverage, including genuine replacement parts, ensuring reliability in high-frequency, continuous-use environments.
10. Emergency Response & Operational Support
Rapid technical assistance during peak hours, plus consulting for system upgrades, feature expansion, and operational optimization.
